Connections Privacy Notice
Learning Sciences Platform Connections informs that the data delivered by you, are included in a database and will be used for the following purposes: Provide the services you have requested Keep it informed about services and news related to the learning sciences; evaluate the quality of the service.
Connections Privacy Policies and Personal Data Processing
For CONNECTIONS: LEARNING SCIENCE PLATFORM the conservation, protection and integrity of your personal data is very important, for this we have designed these storage, treatment and personal data policies . This service is not directed to minors so it is requested, refrain from continuing with its registration and / or service request in case of contrary.
CHAPTER I GENERAL PROVISIONS
ARTICLE 1. APPLICABLE LEGISLATION.
The objective of this Policy is communicate to readers, clients and users Holders of personal information, the type of data, the purposes of the Treatment to make possible the provision of our services, the protection and the rights that assist him as Owner of the information and the procedures to exercise them.
ARTICLE 2. SCOPE OF APPLICATION.
These policies will be applied to the processing of personal data collected and managed. CONNECTIONS: LEARNING SCIENCE PLATFORM.
ARTICLE 3. DATABASES.
The policies and procedures contained in these policies apply to the bases of information of subscribers information, students of our courses and users of the web portals of contents and trans ACTIONS owned by CONNECTIONS: LEARNING SCIENCE PLATFORM, customers of any of the services provided CONNECTIONS: LEARNING SCIENCE PLATFORM and other users who provide their data.
ARTICLE 4. OBJECT.
This policy is used to make known the procedures of collection, management and treatment of personal data that CONNECTIONS: LEARNING SCIENCE PLATFORM, in order to guarantee and protect the fundamental right of privacy of data.
ARTICLE 5. DEFINITIONS.
Authorization: Prior, express and informed consent of the Holder to carry out the processing of personal data.
Privacy notice: Physical, electronic document or in any other format generated by the Responsible that is made available to the Holder for the processing of their personal data. In the Privacy Notice, the Owner is informed about the existence of the information treatment policies that will be applicable to them, the way to access them and the characteristics of the treatment intended to be given to the personal data.
Data: Organized set of personal data that is subject to Personal Data Treatment: Any information linked or that may be associated with one or several natural persons determined or determinable.
Private Data: It is the data that by its intimate or reserved nature is only relevant for the owner
Sensitive data: Sensitive data are those that affect the privacy of the Holder or whose improper use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, membership of unions, social organizations, human rights or that promotes the interests of any political party lytic or guarantee the rights and guarantees of opposition political parties, as well as data related to health, sexual life and biometric data.
Responsible for the Treatment: Natural or legal person, public or private, which by itself or in association with others, perform the processing of personal data on behalf of the Treatment Manager.
Responsible for the Treatment: Natural or legal person, public or private, that by itself or in association with others, decide on the database and / or Data Treatment.
Titular: Natural person whose personal data are subject to Treatment.
Treatment: Any operation or set of operations on personal data, such as the collection, storage, use, circulation or deletion of same.
To access the services and benefits of CONNECTIONS: LEARNING SCIENCE PLATFORM, you must voluntarily and freely provide your certain, non-sensitive personal identification data, such as: name, surname, identification, age, telephone number, physical and electronic address, country , city etc .; therefore, you assume the risks that arise from delivering this information in a medium such as the internet, which is subject to various variables – third party attacks, technical or technological failures, among others.
In the case of people who register through our website, personal information will be protected by a personal password that you must determine freely at the time of registration, which will allow you to access the services of the Connections platform. In order to access our courses. At all times you should seek in the registration process and / or any change on it, to ensure your personal information with secure passwords with a high level of reliability and / or difficulty. Likewise, you should not disclose your password or give it to any third party, as this would violate the security of your password and therefore the privacy of your information. You should know that you are also responsible for keeping your information secret; CONNECTIONS: LEARNING SCIENCE PLATFORM will use its best technological efforts to guarantee the security of personal information of all its clients and / or users, using reasonable and current methods of security to prevent unauthorized access, to maintain the accuracy of the data. , and ensure the correct use of the information.
ARTICLE 6. PRINCIPLES.
The principles established below are the general parameters that will be respected by CONNECTIONS: LEARNING SCIENCE PLATFORM in the processes of collection, use and processing of personal data.
Principle of purpose: The treatment of personal data collected by CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING must obey a legitimate purpose of which must be informed to the Owner;
Principle of freedom: The Treatment can only be carried out with the prior, express and informed consent of the Holder. Personal data may not be obtained or disclosed without prior authorization, or in the absence of legal or judicial mandate that relieves the consent;
Principle of truth or quality: The information subject to Treatment must be true, complete, accurate, updated, verifiable and understandable. The processing of partial, incomplete, fractioned or misleading data is prohibited;
Principle of transparency: In the Treatment the right of the Holder to obtain CONNECTIONS must be guaranteed: PLATFORM OF SCIENCE OF LEARNING at any time and without restrictions, information about the existence of data that concerns him;
Principle of access and restricted circulation: Personal data, except public information, may not be available on the Internet or other means of dissemination or mass communication, unless the access is technically controllable to provide restricted knowledge only to the Holders or authorized third parties .
Principle of security: The information subject to Treatment by CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING, should be protected through the use of technical, human and administrative measures that are necessary to grant security to the records avoiding their adulteration, loss, consultation , unauthorized or fraudulent use or access;
Principle of confidentiality: All persons involved in the processing of personal data are required to guarantee the reservation of information, even after the end of their relationship with any of the tasks involved in the treatment.
CHAPTER II AUTHORIZATION
ARTICLE 7. AUTHORIZATION.
The collection, storage, use, circulation or deletion of personal data by CONNECTIONS: LEARNING SCIENCE PLATFORM requires the free, prior, express and informed consent of the owner thereof. CONNECTIONS: LEARNING SCIENCE PLATFORM, as the person responsible for the processing of personal data, has provided the necessary mechanisms to obtain the authorization of the holders, guaranteeing in all cases that it is possible to verify the granting of said authorization.
For purposes of this Policy, “Treatment” means any operation or set of operations on personal data such as the collection, storage, use, circulation or deletion of the same.
The acceptance of this Privacy Policy and the treatment of personal data in accordance with the terms thereof, occurs when the user or student Holder, provides their personal data through any channel or medium established by CONNECTIONS: LEARNING SCIENCE PLATFORM , when you purchase or use any of our services, when you click on the “Continue” function and continue browsing our website or on our platform and electronic services in any version, the proof of any of those facts will be unequivocal proof of your acceptance of this Privacy Policy and the Treatment of Personal Data.
By accepting this Privacy Policy, each one of our readers, clients and users, in their capacity as owners of the information, authorize CONNECTIONS: LEARNING SCIENCE PLATFORM to process them, partially or totally, including the collection, storage, recording, use, circulation, processing, suppression, transmission, and transfer within the country and / or to third countries within the terms established in this Privacy Policy and for the purposes of processing described in this document, especially for:
Send to e-mails registered by users and / or students, newsletters of news, information on promotional activities carried out CONNECTIONS: LEARNING SCIENCE PLATFORM alone or with its allies, alerts about expiration dates of services acquired with CONNECTIONS: PLATAFORMA DE SCIENCE OF LEARNING, invoices, invitations to courses and events organized by CONNECTIONS: PLATFORM OF LEARNING SCIENCE or by its commercial associates, as well as any information related to the service acquired and the provision of the service.
Provide information and personal data to the supervisory, administrative, police and judicial authorities, national and international, by virtue of a legal or regulatory requirement and / or use or disclose this information and personal data in defense of the rights and / or ownership of CONNECTIONS: LEARNING SCIENCE PLATFORM of its clients, our websites or its users, for the detection or prevention of fraud, for the prevention, detection, apprehension or prosecution of criminal acts or when CONNECTIONS : PLATFORM OF SCIENCE OF LEARNING in good faith consider that the delivery of information and personal data is in the best interest of the fundamental rights of third parties.
Allow access to information and personal data to auditors or third parties contracted by CONNECTIONS: LEARNING SCIENCE PLATFORM to carry out internal or external audit processes of the commercial activity carried out by the company.
Consult and update information, preferences and personal data of readers, users and customers in the development of business activities that develops CONNECTIONS: LEARNING SCIENCE PLATFORM.
Contract with third parties the storage and / or processing of information and personal data for the proper execution of contracts entered into with us, under the internal and legal or regulatory security and confidentiality standards to which we are obliged.
Transfer information and personal data in case of change of control of CONNECTIONS: LEARNING SCIENCE PLATFORM or any of the business units (subscriptions, circulation, online and offline advertising, studies in courses related to the learning sciences) through merger, acquisition, spin-off, or creation, to a new entity in control or a company other than CONNECTIONS: LEARNING SCIENCE PLATFORM. If, as a consequence of the change of control, there is a change in the Person in charge of processing information and personal data, said situation will be informed to the Holders of the information and personal data, so that they exercise the rights in accordance with the applicable law. The conditions under which the Holders may exercise their rights will be indicated at the time of reporting the change of control.
ARTICLE 8. FORM AND MECHANISMS TO GRANT THE AUTHORIZATION.
The authorization that will be granted to CONNECTIONS: LEARNING SCIENCE PLATFORM can be included in a physical, electronic document or in any other format that guarantees its subsequent consultation. The authorization will be issued by CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING and will be made available to the owner prior to the processing of their personal data.
With the consented authorization procedure it is guaranteed that the owner of the personal data has been informed, both the fact that your personal information will be collected and used for certain and known purposes, and that you have the option of knowing any alternation to them. and the specific use that has been given of them. The foregoing in order for the owner to make informed decisions regarding their personal data and control the use of their personal information. The authorization is a statement that informs the owner of the personal data:
Who collects (responsible or in charge)
What it collects (data that is collected)
What does it collect the data for (the purposes of the treatment)
How to exercise rights of access, correction, updating or deletion of personal data provided
If sensitive data is collected
ARTICLE 9. PROOF OF AUTHORIZATION. CONNECTIONS: LEARNING SCIENCE PLATFORM
Adopt the necessary measures to maintain records of when and how they obtained authorization from the holders of personal data for the treatment thereof.
ARTICLE 10. VALIDITY OF THE PROCESSING OF THE INFORMATION AND PERSONAL DATA.
The validity of the information depends on compliance with the purpose of use, therefore the information provided by readers, customers and users may remain stored for up to ten (10) years from the date of last treatment. made by CONNECTIONS: LEARNING SCIENCE PLATFORM, to allow compliance with legal and / or contractual obligations by CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING especially in accounting, tax and tax matters or for all the time necessary to meet the applicable provisions to the matter in question, the administrative, accounting, tax, legal and historical aspects of the information, or in any event provided by law and the provision of the service.
ARTICLE 11. PRIVACY NOTICE.
The Privacy Notice is the physical document, electronic or in any other format, which is made available to the Owner for the processing of their personal data. Through this document the Owner is informed about the existence of the information treatment policies that will be applicable to them, the way to access them and the characteristics of the treatment intended to be given to personal data.
ARTICLE 12. MINIMUM CONTENT OF THE PRIVACY NOTICE.
The Privacy Notice, as a minimum, must contain the following information:
The identity, address and contact information of the Treatment Manager;
The type of treatment to which the data and the purpose of the data will be subjected, and
The general mechanisms provided by the Responsible for the Holder to know the policy of treatment of the information and the substantial changes that occur in it. In all cases, you must inform the owner how to access or consult the information processing policy.
ARTICLE 13. NOTICE OF PRIVACY AND INFORMATION PROCESSING POLICIES.
CONNECTIONS: LEARNING SCIENCE PLATFORM will keep the model of the privacy notice that was transmitted to the Holders while personal data is processed and the obligations deriving from it endure. For storage of the model, CONNECTIONS: LEARNING SCIENCE PLATFORM may use computer, electronic or any other technology.
ARTICLE 14. USE OF COOKIES.
CONNECTIONS: LEARNING SCIENCE PLATFORM can make use of cookies and other similar technologies, in its web pages, mobile applications, and in the electronic devices used to access them, in order to know the origin, increase functionality and accessibility of the websites, verify that the users comply with the criteria required to process their requests and to adapt their services to the needs of the users, being able to obtain the following general information:
The type of browser and operating system used.
The websites visited.
The IP address
Duration of navigation time.
Device language
The links that are accessed.
The site visited before entering http://conexiones.com.ec
These cookies, and other similar technologies may be disabled and deleted by the User whenever he wishes. For this purpose, the user and / or any other Holder interested, can consult and / or request the help of the Internet browser they use. Visit our Cookies Policy and know how we use your personal data so you have a better experience.
CHAPTER III RIGHTS AND DUTIES
ARTICLE 15. RIGHTS OF THE INFORMATION HOLDERS.
Know, update and rectify your personal data in front of CONNECTIONS: LEARNING SCIENCE PLATFORM, in its condition of being responsible for the treatment.
Be informed by CONNECTIONS: LEARNING SCIENCE PLATFORM upon request, regarding the use you have given to your personal data.
Revoke the authorization and / or request the deletion of the data when the Treatment does not respect the principles, rights and constitutional and legal guarantees.
Access free of charge to your personal data that have been subject to Treatment.
ARTICLE 16. CONNECTIONS DUTIES: LEARNING SCIENCE PLATFORM IN RELATION TO THE PROCESSING OF PERSONAL DATA.
CONNECTIONS: LEARNING SCIENCE PLATFORM will keep in mind, at all times, that personal data are the property of the people to whom they refer and that only they can decide on them. In this sense, it will use them only for those purposes for which it is duly empowered.
CONNECTIONS: LEARNING SCIENCE PLATFORM undertakes to permanently comply with the following duties in relation to the processing of personal data:
Guarantee the Holder, at all times, the full and effective exercise of the right of habeas data.
Keep the information under the necessary security conditions to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access.
Make timely update, rectification or deletion of data.
Allow access to information only to people who can access it.
ARTICLE 17. DUTY OF VERACITY OF THE INFORMATION OF THE READER, CLIENT OR USER.
The users and students of the courses of Connections are in the duty of providing CONNECTIONS: LEARNING SCIENCE PLATFORM with truthful personal information in order to allow them access to our content platforms, offer our courses and to make possible the provision of the contracted services, as well as for the other services that are required. CONNECTIONS: LEARNING SCIENCE PLATFORM presumes the veracity of the information provided by readers, clients and users and will not assume the obligation to verify the identity of users and students, nor the veracity, validity, sufficiency and authenticity of the data that each one of them provide. Therefore, it will not assume responsibility for damages and / or damages of any nature that could have origin in the lack of veracity, validity, sufficiency or authenticity of the information and personal data, including damages that could be due to the homonymy or the impersonation of identity
CHAPTER IV PROCEDURES OF ACCESS, CONSULTATION AND CLAIM:
ARTICLE 18. RIGHT OF ACCESS:
The power of disposition or decision that the owner has over the information that concerns him, necessarily implies the right to access and know if his personal information is being treated, as well as the scope, conditions and generalities of said treatment. In this way, CONNECTIONS: LEARNING SCIENCE PLATFORM should guarantee the owner his right of access in three ways:
The first implies that the owner can know the effective existence of the treatment to which their personal data are submitted.
The second, that the owner can have access to their personal data held by the person in charge.
The third assumes the right to know the essential circumstances of the treatment, which translates into the duty of informing the owner about the type of personal data processed and each and every one of the purposes that justify the treatment.
PARAGRAPH:
CONNECTIONS: LEARNING SCIENCE PLATFORM will guarantee the right of access when, after proof of the identity of the owner or personality of its representative, it is made available, free of charge, the detail of personal data through electronic means that allow direct access of the Holder to them. This access must be offered without limit of time and should allow the holder the possibility of knowing and updating them directly.
ARTICLE 19. CONSULTATIONS.
The holders or their successors in title may consult the personal information of the Holder that rests in any database. Consequently, CONNECTIONS: LEARNING SCIENCE PLATFORM will guarantee the right of consultation, providing these, all the information contained in the individual record or that is linked to the identification of the Holder.
For the attention of requests of consultation of personal data CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING guarantees:
Enable electronic or other means of communication that you consider relevant.
Establish forms, systems and other simplified methods, which must be informed in the privacy notice.
Use the customer service or claims services you have in operation.
In any case, regardless of the mechanism implemented for the attention of requests for consultation, they will be served within a maximum term of ten (10) business days from the date of receipt. When it is not possible to attend the consultation within said term, the interested party will be informed before the expiration of the 10 days, stating the reasons for the delay and indicating the date on which the consultation will be attended, which in no case may exceed five (5) business days following the expiration of the first term.
ARTICLE 20. CLAIMS.
The Holder or his successors who consider that the information contained in a database must be subject to correction, updating or deletion, may submit a claim to the Responsible for Processing, which will be processed under the following rules:
The claim may be presented by the Holder in the formats provided for this purpose CONNECTIONS: LEARNING SCIENCE PLATFORM on its website. If the claim received does not have complete information that allows it to process it, that is, with the identification of the Holder, the description of the facts that give rise to the claim, the address, and accompanying the documents that you want to enforce, the interested within five (5) business days following receipt to correct the faults.
After two (2) months from the date of the request without the applicant submitting the required information, it shall be understood that the claim has been abandoned.
If for any reason CONNECTIONS: LEARNING SCIENCE PLATFORM receives a claim that in reality should not be directed against him, will transfer to the corresponding in a maximum term of five (5) business days and will inform the interested party of the situation.
Once the complete claim has been received, it will be included in the database that says “claim in process” and the reason for it, in a term not exceeding two (2) working days CONNECTIONS: LEARNING SCIENCE PLATFORM . This legend must be maintained until the claim is decided.
The maximum term to attend the claim will be fifteen (15) business days counted from the day following the date of receipt. When it is not possible to attend it within said term, the interested party will be informed before the expiration of said period of time of the reasons for the delay and the date on which his claim will be handled, which in no case may exceed eight (8) business days following the expiration of the first term.
ARTICLE 21. IMPLEMENTATION OF PROCEDURES TO GUARANTEE THE RIGHT TO PRESENT CLAIMS.
At any time and for free, the owner or his representative may request the rectification, update or deletion of his / her personal data, upon proof of identity, to the CONNECTIONS: SCIENCE LEARNING PLATFORM.
The rights of rectification, updating or deletion of personal data may only be exercised by:
The owner or his successors in title, after proof of identity, or through electronic instruments that allow him to identify himself.
Your representative, previous accreditation of the representation.
When the request is made by a person other than the owner and it is not proven that it acts on behalf of the former, it will be deemed not filed.
The request for rectification, updating or deletion of personal data must be submitted through the means enabled by CONNECTIONS: PLATFORM OF LEARNING SCIENCES indicated in the privacy notice and contain, as a minimum, the following information:
The name and address of the owner or any other means to receive the response.
The documents that prove the identity or personality of your representative.
The clear and precise description of the personal data with respect to which the owner seeks to exercise any of the rights.
If necessary, other elements or documents that facilitate the location of personal data.
Paragraph 1. RECTIFICATION AND UPDATING OF PERSONAL DATA. CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING has the obligation to rectify and update at the request of the owner, the personal data of it that prove to be incomplete or inaccurate, in accordance with the procedure and the terms indicated above. In this regard, the following will be taken into account:
In the requests for correction and updating of personal data the owner must indicate the corrections to be made and provide the documentation that supports your request.
CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING has full freedom to enable mechanisms that facilitate the exercise of this right, as long as they benefit the owner. As a result, electronic or other means may be enabled that you consider pertinent.
CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING may establish forms, systems and other simplified methods, which must be informed in the privacy notice and made available to those interested in the web page.
CONNECTIONS: LEARNING SCIENCE PLATFORM will use the services of customer service or service that it has in operation, as long as the response times are not greater than those indicated above.
Whenever CONNECTIONS: LEARNING SCIENCE PLATFORM makes available a new tool to facilitate the exercise of their rights by the holders of information or modify existing ones, it will inform you through its website.
Paragraph 2. DELETING DATA. The owner has the right, at any time, to request CONNECTIONS: LEARNING SCIENCE PLATFORM the deletion (deletion) of your personal data when:
Consider that they are not being treated according to the principles, duties and obligations detailed in these policies.
They have ceased to be necessary or pertinent for the purpose for which they were collected.
The period necessary to fulfill the purposes for which they were collected has been exceeded.
This suppression implies the total or partial elimination of personal data in accordance with the request by the owner in the records, files, databases or treatments performed by CONNECTIONS: LEARNING SCIENCE PLATFORM. It is important to bear in mind that the right of cancellation is not absolute and the person in charge can deny the exercise of the same when:
The request for the deletion of personal data will not proceed when the owner has a legal or contractual duty to remain in the database.
The elimination of data hinder judicial or administrative actions linked to tax obligations, the investigation and prosecution of crimes or the updating of administrative sanctions.
The data is necessary to protect the legally protected interests of the owner; to perform an action based on the public interest, or to comply with an obligation legally acquired by the owner.
In case of cancellation of personal data, CONNECTIONS: LEARNING SCIENCE PLATFORM should perform the deletion operatively in such a way that the elimination does not allow the retrieval of the information.
ARTICLE 22. REVOCATION OF THE AUTHORIZATION.
The holders of personal data may revoke the consent to the processing of their personal data at any time, as long as it is not prevented by a legal provision. For this, CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING makes available to its customers / users your email info@conexiones.com.ec
It should be borne in mind that there are two ways in which the revocation of consent can occur. The first one may be about the totality of the consented purposes, that is, that the data of the owner must be completely treated; the second can occur on certain types of treatment, such as advertising, newsletter or market research. With the second modality, that is, the partial revocation of the consent, they are kept safe for other purposes of the treatment that the person in charge, according to the granted authorization, can carry out and with whom the owner agrees.
Therefore, it will be necessary that the owner at the moment to raise the request for revocation of the authorization of use to CONNECTIONS: PLATFORM OF SCIENCE OF LEARNING, indicate in this if the revocation that intends to perform is total or partial. In the second hypothesis it should be indicated with which treatment the owner is not satisfied.
CHAPTER V INFORMATION SECURITY
ARTICLE 23. SECURITY MEASURES.
CONNECTIONS: LEARNING SCIENCE PLATFORM will adopt the technical, human and administrative measures that are necessary to grant security to the records avoiding their adulteration, loss, consultation, use or unauthorized or fraudulent access.
ARTICLE 24. IMPLEMENTATION OF SECURITY MEASURES. CONNECTIONS: LEARNING SCIENCE PLATFORM
It will maintain mandatory security protocols for personnel with access to personal data and information systems.
The procedure must consider, at least, the following aspects:
Scope of application of the procedure with detailed specification of the protected resources.
Measures, norms, procedures, rules and standards aimed at guaranteeing an optimum level of security.
Functions and obligations of the staff.
Structure of the personal data bases and description of the information systems that deal with them.
Procedure for notification, management and response to incidents.
Procedures for making backup copies and data recovery.
Periodic checks that must be performed to verify compliance with the provisions of the security procedure that is implemented
Measures to be adopted when a support or document is to be transported, discarded or reused.
The procedure must be kept up-to-date at all times and must be reviewed whenever there are relevant changes in the information system or in the organization thereof.
The content of the procedure must be adapted at all times to the current provisions on the security of personal data
VALIDITY. This policy applies as of April 1, 2019.